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Need help getting payments moving?

Reach the right Tsara team for business onboarding, personal account support, API integration, compliance questions, and partnership conversations.

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Choose a path

Send your request to the right team.

Business onboarding

Start accepting local, international, fiat, and crypto payments with Tsara Business.

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Personal account support

Get help with transfers, bills payment, crypto conversion, or your Tsara Personal account.

Start here

API and integration

Talk to us about checkout, payment links, invoicing, webhooks, SDKs, and technical setup.

Start here
Reach us

Email keeps the payment context clear.

Send a short message with what you are trying to do, where you got stuck, and any account or transaction reference that helps us route the request.

General email support@usetsara.com
Business response Within 1 to 2 business days
Support hours Monday to Friday, 9AM to 6PM WAT
Include if possible
  • The Tsara product you need help with
  • Your business name or account email
  • The payment method, currency, or transaction involved
  • Screenshots, links, or transaction references if available